If you need a CRM solution that is easy to learn, integrates with Microsoft Outlook, and stores customer and contact data in one central database --- Microsoft CRM is for you. Your company can be up and running with Microsoft CRM immediately out of the box; or you can also choose to customize the solution to your individual business process requirements. Other key benefits are discussed below.

First Time CRM User

Microsoft CRM provides first time CRM users the ability to be installed and running in a matter of hours. You will have full functionality to manage:

Integration to Line of Business Applications

Microsoft CRM has a fully enabled Software Development Kit (SDK) and utilizes web services that together allow you to integrate Microsoft CRM to your line of business applications. Whether you need real-time integration or batch updates Microsoft CRM can support your integration needs.

Anywhere/Anytime CRM Access

Microsoft CRM has your needs covered. Use the Microsoft CRM Sales for Outlook client to utilize CRM in a disconnected or remote user mode. If you don’t have access to your company PC but you have access to the Internet, you can utilize the web client of Microsoft CRM to gain access to your important CRM data, tools and more.

Fast User Adoption

While every CRM implementation is unique, all CRM success stories rely on fast and proficient user adoption. Because Microsoft CRM is integrated directly into your Microsoft Office System it provides a familiar environment for users. Microsoft Outlook users can easily navigate between email, calendaring, contacts, and tasks. Additionally, for offline functionality, users can simply click “go offline” within Microsoft Outlook to take Microsoft CRM data with them as they head out of the office and wherever they go.

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