Low Cost Managed IT Support Service

This service is built around our cutting edge remote management and monitoring solution Managed IT Services (MITS) and provides proactive IT support to ensure that your mission critical computer network functions correctly at all times.

Included within the service are:

• Integrated helpdesk ticketing solution
• Full remote management of all servers/workstations on the network
• Constant monitoring and reporting on network health
• Patch and update management including anti virus
• Backup management
• Unlimited telephone support
• Software and hardware auditing across your network

As well as remote monitoring and IT support the service guarantees on-site IT support where appropriate within a pre-determined timescale at a discounted support contract rate.

The annual cost for this service is £1,000 for server, firewall and backup system covering up to three servers. Desktops are £90 each, therefore in a case of 25 PCs the annual charge would be £3,250 excl VAT.